In this tech Talks episode, we are joined by Robert Thickett, Digital Policy Manager at the Building Societies Association, and discussed the key digital challenges that building societies face, the progress of digital transformation within the sector, and the opportunities that becoming a truly "Digital Mutual" opens up.
Topics covered:
- The key challenges building societies face when embarking on digital transformation
- How they can leverage technology to build on their historical role and social purpose
- How smaller building societies with limited budgets can compete on the digital front
- Why "Reg Tech" may be quietly delivering more rapid digital transformation
- Real world applications of Open Banking and AI within the mutual space
- Whether we're really on the the cusp of meaningful changes to the mortgage market
- The agenda for the upcoming BSA Digital Mutual conference